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Sonesta Hotel Grand Rapids Airport, Grand Rapids
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Key details
About the Hotel
3333 28Th St Se,
Grand Rapids,
Michigan,
United States of America,
49512,
Michigan
Sonesta Hotel Grand Rapids Airport offers a full-service 3-star experience in the prime touristic area of East Paris, featuring a state-of-the-art fitness center and indoor pool with waterslide.
Smart Modern Rooms
183 air-conditioned rooms at Sonesta Hotel feature Smart televisions, safes, and private bathrooms with complimentary toiletries. Select units include separate seating areas.
Local Dining Experience
Urban on 28th serves American cuisine and local beverages from regional breweries, wineries, and distilleries. The restaurant operates for dinner from 8 PM to 10 PM, with an adjacent lounge.
Recreation and Wellness
The 1,200-square-foot fitness center operates 24/7 with cardio equipment and free weights. Indoor pool and waterslide hours run Friday through Sunday, with specific scheduling for families.
Strategic Airport Location
Sonesta Hotel Grand Rapids Airport sits 6 miles from Gerald R. Ford International Airport and 7.5 miles from Grand Rapids Amtrak. Nearby attractions include Woodland Mall (0.5 miles) and Frederik Meijer Gardens.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Powerful Outlets
“The room was equipped with built-in power strips and USB ports, making it easy to charge all my devices without searching for outlets.” view full review
Unique Mirror Lights
“The touch-powered lighted mirror in the bathroom provided amazing lighting, making my morning routine more enjoyable and efficient.” view full review
Streaming Delight
“The large flat-screen TV had streaming capabilities, allowing me to easily access my Netflix account for a cozy movie night.” view full review
Fun Pool Area
“The expansive indoor pool area was perfect for fun, featuring enough space for various activities and a thrilling water slide.” view full review
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Services
Free airport shuttle
Room service
Laundry
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Indoor swimming pool
Sun loungers
Leisure/ TV room
Shallow end
Room features
Air conditioning
Heating
Sitting area
Terrace
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Curtains
Show more
Location
3333 28Th St Se,
Grand Rapids,
Michigan,
United States of America,
49512,
Michigan
Map view
3333 28Th St Se,
Grand Rapids,
Michigan,
United States of America,
49512,
Michigan
City landmarks
2978 28th St SE
Catch Air Grand Rapids
3000 ft
Shopping Area
Woodland Mall
3800 ft
Orbit Room
3800 ft
Celebration Cinema Grand Rapids Woodland
2600 ft
Mall
The Shops at Centerpoint
2200 ft
Spring Arbor University
2500 ft
Black Swan Galleries
2700 ft
Kentwood Towne Center Mall
1.3
mi
Church
The Open Bible Church
3400 ft
Stanaback Park
1.5
mi
1750 E Beltline Ave SE
Calvin Ecosystem Preserve & Native Gardens
1.4
mi
Nature reserve
Ecosystem Preserve
1.3
mi
Laser Quest
4600 ft
Church
East Paris Christian Reformed Church
4900 ft
Northwood University
1.0
mi
University
Calvin University Chapel
1.2
mi
Church
Saint Nicholas Antiochian Orthodox Church
1.2
mi
Church
CrossWay Community an Evangelical Free Church
1.2
mi
First Free Church
1.2
mi
Church
Church of the Servant
1.3
mi
The Cheese
1.3
mi
Church of the Servant Christian Reformed Church
1.3
mi
Ross Medical Education Ctr
1.6
mi
Rivertown Artists' Guild
1.6
mi
Mall
Breton Village Shopping Center
1.6
mi
Events
The Bluff Banquet and Conference Center
1.6
mi
Indian Trails Golf Course
1.8
mi
Patterson Ice Center
1.9
mi
The Church of the Holy Cross
2.1
mi
Ascension Church
2.1
mi
Nearby
Celebration Cinema Grand Rapids Woodland
900 ft
Restaurants
Subway
900 ft
2500 East Beltline Ave SE Suite F
Jersey Mike's Subs
1600 ft
3464 28th St SE
Auntie Anne's
3800 ft
3195 28th St SE
Five Guys
1700 ft
3561 28th Street SE Centrepointe Mall
Saladworks
1700 ft
3569 28th St SE
Culver's
2900 ft
2510 E Beltline Ave SE
Schuil Coffee & Tea Shoppe
4600 ft
3679 29th St SE
Reviews and Ratings
Feedback from previous guests about their experience.
66%
enjoyed the hotel and would happily return
Convenient location
Friendly staff
Dated rooms
Inconsistent service
6.6/10
Nice
Rooms
6.8
Location
7.6
Service
6.2
Dining
6.0
Guest reviews
6.6/10
based on 5 reviews
6.6
6.6/10 based on 278 reviews
Michael
United States of America,
February
2025
5.6/10
My stay at the hotel was a mixed experience. While I appreciated the cleanliness and comfort of my room, I faced several service issues and a frustrating lack of attention to my 'do not disturb' sign. Overall, it had good potential with its lovely lobby and updated areas, but the service and some maintenance aspects left much to be desired.
Rooms
7.0
The room was very clean and comfortable, though I did notice some old soap scum in the shower area. Overall, it was a nice space.
Service
5.0
While the check-in staff were pleasant, I was quite frustrated with the housekeeping staff disregarding my 'do not disturb' sign multiple times.
Location
5.0
The location wasn't very close to the airport, which made transportation a bit cumbersome.
Dining
Facilities
6.0
The hotel had a recently updated lobby and dining area, but the rest of the facilities felt dated and run down.
Peter
United States of America,
December
2024
5.6/10
My experience at this hotel was mixed. The rooms were dated and did not feel up to par, which made my stay less enjoyable. While the staff was generally friendly and accommodating, my requests were sometimes overlooked, leading to further disappointment. The location of the hotel was convenient, close to stores and restaurants, but the overall condition of the property left much to be desired.
Rooms
5.0
The rooms were dated and had a musty smell. Issues with air conditioning made my comfortable sleep more challenging, as I had to change rooms due to the cold.
Service
6.0
The staff was friendly and tried to assist, but my specific requests weren't fully met. There were inconsistencies in service that were frustrating.
Location
8.0
The hotel is conveniently located near stores and restaurants, making it easy to explore the area.
Dining
5.0
Dining options were available but could be better; I had an issue with promised room service items that weren't delivered.
Facilities
5.0
The hotel facilities appeared outdated and in need of renovation, particularly around the pool area.
Convenient location
Dated rooms
J.
United States of America,
December
2024
7.4/10
I had a marvelous time at the Grand Rapids Delta Hotel. The rooms were recently renovated and incredibly clean, which made my stay comfortable. I really appreciated the efforts of the dedicated staff who were accommodating. However, the check-in experience was quite slow, and I encountered some issues with the pool amenities that were not available as expected. Overall, it was a good value for my money, but there are areas that could be improved.
Rooms
9.0
The rooms were recently renovated, very clean, and comfortable. I was pleased with the attention to cleanliness.
Service
8.0
The staff was willing to assist and went out of their way to provide support, even giving me a coupon for my wait at check-in.
Location
9.0
The hotel is conveniently located near shopping centers and attractions, making it easy to explore the area.
Dining
5.0
The bar had some promising options, but my experience with the bartender was disappointing, as they seemed inexperienced.
Facilities
6.0
The pool area is expansive, yet it was frustrating that the slide was shut down during my visit.
Warren
United States of America,
December
2024
7.8/10
I had a pleasant experience at this hotel with modern and clean rooms, ideal for a business trip. The pool area was a big hit with my family, especially the waterslide, although it did get quite crowded. While the dining options were decent, I found the Wi-Fi lacking during peak hours. Overall, it's a value-for-money option with some room for improvement.
Rooms
8.0
The rooms were modern, clean, and comfortable. I really appreciated the aesthetic updates, although the bathrooms could still use some refreshing.
Service
9.0
The service was very good and the staff was friendly and welcoming, always willing to help us during our stay.
Location
8.0
The hotel's location was quite convenient, being just a short drive to downtown and close to shopping areas.
Dining
7.0
The on-site dining options were nice, with a decent bar and restaurant, although I missed having breakfast available.
Facilities
7.0
The pool area was excellent for families, especially with the waterslide that the kids loved. However, it was a bit cramped at times.
D.
United States of America,
November
2024
6.8/10
I had a mixed experience at this hotel. The pool and slide were excellent, providing a great time for my family, but we faced issues with noise disturbances and a serious cleanliness problem that affected our stay. Overall, while the facilities were enjoyable, the service and follow-up could use improvement.
Rooms
5.0
The rooms were spacious and modern, but we encountered a serious issue with cleanliness. A noticeable leak led to moldy carpets, impacting our comfort.
Service
5.0
The desk clerks were polite, but the response to our issues was disappointing. We didn't receive the attention our situation warranted, and a simple $20 discount felt inadequate.
Location
8.0
The hotel was conveniently located, making it easy to access nearby attractions and dining options.
Dining
7.0
Dining options were enjoyable, particularly the on-site bar and restaurant, but we didn't take full advantage due to our other issues during the stay.
Facilities
10.0
The pool area was fantastic, especially with the water slide, providing ample space for family fun.
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